Join Our Team!

Interested in joining our team?   If you have a positive attitude and a passion for beauty or wellness, we would love to hear from you!  New graduates welcome. 

We are currently seeking an individual to join our front desk team for the winter season, on a part-time basis (approx. 3 days per week).  As a front desk coordinator, you are the first impression of our guest experience and possess exceptional customer service skills.

Training for this position is to commence November 30th.

Rate of pay is $17/hour, plus retail commission.  Additionally, spa credit is assigned after successful completion of probationary period that can be used toward spa services and retail product.

About Us 

Located within the beautiful brick walls of Fernie’s 1908 school house, Spa 901 is a full-service day spa, offering a wide range of massage, body and esthetic services. Since first opening in 2012, we have placed great emphasis on providing a professional and exceptional spa experience to our guests, as well as a respectful and supportive working environment for our team.  We were proudly named “Employer of the Year” in the 2020 Fernie Chamber of Commerce awards.

 Job Description 

The duties and responsibilities of the position:     

  • Welcome guests to Spa 901 in a courteous and professional manner 
  • Answer all telephone, e-mail and in-person inquiries promptly and professionally 
  • Be knowledgeable of spa treatments, massage/spa therapy regulations, amenities, and products to ensure guests are provided with accurate and helpful information 
  • Ensure that attention to detail is accurately maintained with each guest reservation, and all guest/spa requirements are clearly communicated at the time of booking 
  • Process payments for all treatments and products, ensuring responsible cash handling 
  • Promote spa services, amenities and promotions, being a positive ambassador for the company 
  • Ability to work productively in a non-supervised environment, confidently overseeing the day-to-day appointment flow, room scheduling, guest experience, tidiness, laundry, etc. 
  • Occasional conflict resolution, resulting from guest interactions and time constraints 
  • Fully understand and comply with health, internal, sanitation and alcohol awareness regulations and policies  
  • Additional duties, as delegated. 

Requirements 

To be considered for an interview, you must meet the following requirements:  

  • Have previous customer service experience in a fast-paced, customer facing environment
  • Reside in Fernie or surrounding area
  • Be seeking a long-term opportunity 
  • Have flexible availability, with the ability to work weekends and holidays (Closed Christmas Day and New Years Day)
  • Excellent computer, cash handling, organization and communication skills 

Perks 

  • Full one-on-one training provided, to set you up for success in the role
  • 50% off all spa treatments 
  • 40% off professional skincare and retail products 
  • Access to spa amenities, outside of scheduled hours 
  • Discounts with community partners such as Nevados, The Fernie, The Tipple

If you are interested in joining our team, please e-mail your cover letter and resume to [email protected] Only qualifying candidates will be contacted for an interview. 

BC RMT needed immediately to aid with patient volume of departed practitioner.  This is an excellent opportunity if your are interested in relocating to a stunning mountain town, looking for great income and balanced lifestyle.  You will work in a friendly and supportive environment with  talented service providers.

About Us

Located within the beautiful brick walls of Fernie’s 1908 school house, Spa 901 is a full-service day spa, offering a wide range of massage, body and esthetic services. Highlights of our spa facility include: five treatment rooms, two esthetic suites, spacious change rooms, relaxation areas, an outdoor hot pool, and retail area.  We offer full time reception, marketing, products, supplies, linens, a large and existing client base.

New graduate?  If you have a positive attitude and drive to succeed, we would love to hear from you. An option to be an employee or contractor can be discussed.

With the ability to:

  • Provide massage therapy with uncompromised quality
  • Effectively manage time and appointment flow
  • Uphold values of integrity, honesty and professionalism in team environment.

Requirements

In order to be considered for a position, you must be a person who:

  • Is dedicated to excellence and an exemplary guest experience
  • Has completed certification from a recognized massage program
  • Is an excellent communicator with both guests and team members
  • Practices professionalism and discretion with guests at all times
  • Handles challenges with poise, grace, and sound judgment
  • Is flexible and able to work when there is demand, weekend and holiday availability is required in order to be considered for a position.
  • Is committed to the highest standards of safety, quality and hygiene.

Qualifications:

  • Completion and certification from a recognized and qualified educational establishment.
  • Membership and good standing with a recognized and accredited association, ability to issue receipts for massage therapy in the province of British Columbia.
  • Additional training or interest in learning other body work modalities an asset but not required
  • CPR certification

Perks

  • 50% off all spa treatments
  • 40% off professional skincare and retail products
  • Access to spa amenities, outside of scheduled hours
  • Discounts with community partners
  • Spa Credit as incentive for contract commitment. * Conditions Apply

If you are interested in joining our team, please contact Jessica Riley, Owner at 250 278 0457 or e-mail your cover letter and resume to [email protected]. Only qualifying candidates or applicant being considered will be contacted for an interview.

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