Join Our Team!

Interested in joining our team?   If you have a positive attitude and a passion for beauty or wellness, we would love to hear from you!

ABOUT US

 Located within the beautiful brick walls of Fernie’s 1908 school house, Spa 901 is a full-service day spa, offering a wide range of massage, body and esthetic services.  Since first opening in 2012, we have been providing “Old School Pampering” to locals and visitors alike.  Highlights of our spa facility include: five treatment rooms, two esthetic suites, spacious change rooms, relaxation areas, an outdoor pool, and spa retail boutique. We offer reception, marketing, linens, a large and existing client bases, as well as a professional and supportive team environment.  

We are currently seeking an individual to join our front desk team, on a long-term basis.   As a front desk coordinator, you are the first impression of our guest experience and possess exceptional customer service skills.  We are looking for an individual who is available 4 days per week (ideally Sunday – Wednesday).  

Rate of pay is $18/hour, plus retail commission and spa credit assigned after probationary period. 

 About Us 

Located within the beautiful brick walls of Fernie’s 1908 school house, Spa 901 is a full-service day spa, offering a wide range of massage, body and esthetic services. Since first opening in 2012, we have placed great emphasis on providing a professional and exceptional spa experience to our guests, as well as a respectful and supportive working environment for our team.  We were proudly named “Employer of the Year” in the 2020 Fernie Chamber of Commerce awards. 

Job Description 

The duties and responsibilities of the position:      

  • Welcome guests to Spa 901 in a courteous and professional manner  
  • Answer all telephone, e-mail and in-person inquiries promptly and professionally  
  • Be knowledgeable of spa treatments, massage/spa therapy regulations, amenities, and products to ensure guests are provided with accurate and helpful information  
  • Ensure that attention to detail is accurately maintained with each guest reservation, and all guest/spa requirements are clearly communicated at the time of booking  
  • Process payments for all treatments and products, ensuring responsible cash handling  
  • Promote spa services, amenities and promotions, being a positive ambassador for the company  
  • Ability to work productively in a non-supervised environment, confidently overseeing the day-to-day appointment flow, room scheduling, guest experience, tidiness, laundry, etc.  
  • Occasional conflict resolution, resulting from guest interactions and time constraints  
  • Fully understand and comply with health, internal, sanitation and alcohol awareness regulations and policies  
  • Additional duties, as delegated.  

Requirements 

To be considered for an interview, you must meet the following requirements:   

  • Have previous customer service experience in a fast-paced, customer facing environment 
  • Reside in Fernie or surrounding area and have reliable transportation
  • Be seeking a long-term opportunity  
  • Have flexible availability, with the ability to work weekends
  • Excellent computer, cash handling, organization and communication skills  

Perks 

  • Full one-on-one training provided, to set you up for success in the role 
  • 50% off all spa treatments  
  • 40% off professional skincare and retail products  
  • Access to spa amenities, outside of scheduled hours  
  • Discounts with community partners 

If you are interested in joining our team, please e-mail your cover letter and resume to [email protected] Only qualifying candidates will be contacted for an interview.

~Positions Have Been Filled~ We do however encourage you to submit your cover letter and resume as we will keep your information on file and contact you if a position comes available.

Requirements

In order to be considered for a position, you must be a person who:

  • Has completed certification from a recognized massage program
  • Is dedicated to excellence and an exemplary guest experience
  • Is reliable and able to commit to a schedule a minimum of two months in advance
  • Is an excellent communicator with both guests and team members
  • Practices professionalism and discretion with guests at all times
  • Handles challenges with poise, grace, and sound judgment
  • Is committed to the highest standards of safety, quality and hygiene

With the ability to:

  • Provide massage treatments with uncompromised quality
  • Effectively manage time and appointment flow
  • Uphold values of integrity, honesty and professionalism in team environment

Perks 

  • A respectful and supportive working environment 
  • 50% off all spa treatments 
  • 40% off professional skincare and retail products 
  • Access to spa amenities, outside of scheduled hours 
  • Discounts with community partners 

If you are interested in joining our team, please e-mail your cover letter and resume to [email protected]. Only qualifying candidates or applicant being considered will be contacted for an interview.

We have an immediate full or part time position available, for an Esthetician to join our team. 
If you have a positive attitude and enjoy performing pedicures, waxing, facial & body treatments, we’d love to hear from you.  New graduates welcome to apply! 

Requirements

In order to be considered for a position, you must be a person who:

  • Has completed certification from a recognized esthetics program
  • Is dedicated to excellence and an exemplary guest experience
  • Is an excellent communicator with guests and team members
  • Practices professionalism and discretion with guests at all times
  • Handles challenges with poise, grace, and sound judgment
  • Is committed to the highest standards of safety, quality and hygiene
  • Is flexible and able to work when there is demand; weekend, evening and holiday availability is required to be considered for a position.

With the ability to:

  • Effectively provide facials, body treatments, pedicure, and waxing treatments. Performing manicure services will not be required.
  • Provide retail and home care recommendations to clients
  • Effectively manage time and appointment flow
  • Uphold values of integrity, honesty and professionalism in team environment

If you are interested in joining our team, please e-mail your cover letter and resume to [email protected]Only qualifying candidates or applicants being considered will be contacted for an interview.

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