request form

Group Booking

How do I book in a group spa experience?

Kindly fill out and submit the group request form below.  A member of our team will be in contact within 48 hours to confirm if we are able to accommodate your group.  

If confirmed, we will hold time in our schedule and will send a seperate link, where you can provide full group details and requested services, so that our coordinating team can organize your time at the spa. 

Please review the FAQ, listed at the bottom of this page, to answer common group questions. 

FAQ

Information for Groups

Group sizing & Packages

With our current staffing levels, we are able to accommodate small groups of up to 4 – 6 guests, dependent on requested services and preferred date. 

We do not offer set group packages, as we find most guests prefer to choose their own treatments.  We encourage you to visit the promotions or packages page of our website for our latest offerings, or browse the full list of services by clicking here.

Cancellation policy

For groups of 4 or more, we kindly ask that you give a minimum 72 hours notice, if you need to cancel your group reservation.  This allows our team enough time to call our waitlist and fill spots with other guests. 

If under 72 hours notice is given and we are unable to fill the time reserved, our regular cancellation fees will apply.  Please see our FAQ page for further details. 

can we bring alcohol?

We are happy to recommend amazing bars and restaurants where you can enjoy food and drink, following your time at the spa.  Our premise is not commercially licensed for alcohol consumption, therefore ask that you please do not bring it with you or consume during your visit to the spa. 

Group Etiquette/ Arrival times

Please be aware that other guests will be enjoying services within the spa, during the time of your group booking.  We ask that you please be mindful of noise levels and time of occupancy within the relaxation lounges. 

In order to ensure that full treatment times are provided, we require each individual in your group to arrive minimum 10 minutes ahead of their appointment time. A full itinerary will be forwarded to the primary group contact when your booking is complete.  

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